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In the dynamic world of orthodontics, the recent news of Smile Direct Club Canada’s closure has sent ripples throughout the industry. This development is not just a business headline; it’s a significant moment that underscores the complexities and nuances of orthodontic care. At Walt Orthodontics, where innovation, aesthetics, and exceeding expectations are our hallmarks, we feel it’s crucial to discuss what went wrong with Smile Direct Club and why professional orthodontic care remains irreplaceable.


The Downfall of Smile Direct Club Canada

Smile Direct Club, once a beacon of convenience in orthodontics, has abruptly ceased operations. This news, also reported by BBC, LIVENow FOX, and others, leaves many questioning the sustainability of direct-to-consumer orthodontic models. What exactly went wrong? The answer lies in the inherent limitations of at-home orthodontic treatment.


The Shortcomings of At-Home Orthodontics

At-home orthodontic treatments promise convenience and cost-effectiveness, but they often overlook the complexities of individual dental health needs. As a practice that values empathy and community, we understand the allure of these services. However, orthodontic treatment is not a one-size-fits-all solution. The lack of personalized supervision and the inability to address complex dental issues are significant drawbacks, leading to suboptimal outcomes or, worse, detrimental effects on oral health.

Tooth movement is not straight forward. Even trained general dentists, who may be familiar with some of the basics of orthodontics, are not adequately able to treat the vast majority of orthodontic cases. Every movement needs to be planned and evaluated in the context of one’s individual situation – jaw relationships, gum health, etc.

In addition, clear aligner therapy requires the application of precise force and room for the teeth to move after the force is applied. For these reasons, successful treatment requires attachments glued onto the teeth and interproximal reduction (IPR). Both of these can only be done by a trained doctor. Therefore at-home orthodontics is extremely limited in what it can achieve.


Advocating for Specialist Orthodontist Care

At Walt Orthodontics, we stand apart by emphasizing the importance of specialist orthodontist care. Unlike at-home options, professional treatment offers:

1. Customized Treatment Plans: Our specialist orthodontists craft individualized treatment strategies, considering each patient’s unique dental structure and needs.

2. Ongoing Expert Supervision: Orthodontic care requires regular monitoring. Our experts ensure treatments are progressing safely and make necessary adjustments.

3. Comprehensive Care for Complex Cases: Some orthodontic problems are too intricate for at-home kits. Professional care takes into account all aspects of oral health, providing comprehensive solutions.


Embracing Technology Responsibly

While we champion innovation in orthodontic care, such as Invisalign and advanced digital scanning, we advocate for its responsible use. Technology should supplement the expert care provided by specialists, not replace it.



The closure of Smile Direct Club Canada serves as a reminder of the limitations and risks associated with DIY orthodontic treatments. At Walt Orthodontics, we are committed to delivering top-tier, personalized orthodontic care that goes above and beyond expectations. We invite you to schedule a consultation with our team to explore safe, effective, and tailor-made orthodontic solutions that truly reflect our commitment to innovation, empathy, and community.

In-Person Consultation

Use our handy online scheduler below to choose the date and time that works best for your initial complimentary consultation appointment!

Please note that while initial orthodontic consultations are complimentary, if you recently completed orthodontic treatment or currently are in active appliances with another provider, seeking a replacement/repair for a retainer, or looking to schedule a second consult after your initial one there is a fee for the consultation. Please contact us for more information.

Alternatively, please contact our office directly by phone/text if you are trying to book multiple consultations at the same time or are seeking consultation further out than 12 weeks.

Please note – If none of the available times on our online scheduler work for you we do have other consultation times available. Please contact us directly for more information.

Virtual Consultation

Skip the office visit and have your free consultation from the comfort of your home. The start to your beautiful smile is just a few photos and clicks away.

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When it comes to financing there’s no one size fits all solution. Likewise, there is no singular solution when it comes to financing. At LendCare, we get that and go deeper to understand your unique story and offer flexible options that work best for you, given your current financial situation. That means you get affordable financing, even if your credit is anything but top-tier.

Walt Orthodontics is pleased to offer interest-free payments up to 30 months. If you require payments over 30 months we are happy to offer the LendCare solution.


Dr. Walt received his dental (DDS) degree from the University of Western Ontario, graduating first in his class and receiving the Gold Medal as well as numerous awards recognizing his scholastic and clinical achievements, leadership and character. He then completed his orthodontic training at the University of Colorado, where he received both his Specialty Certificate and Master of Science Degree. During his residency, he was awarded the Rocky Mountain Orthodontics Scholarship for overall excellence.

After graduating from residency and opening Walt Orthodontics in 2013, Dr. Walt committed himself to applying his traditional orthodontic education into the digital world to improve clinical outcomes and patient experience. He currently serves as a Faculty Member, Key Opinion Leader, and Advisory Board Member for Align Technology which involves traveling around the world to teach other orthodontists about Invisalign. Being at the forefront of digital orthodontics, Dr. Walt was invited to be the first orthodontist in Canada to use custom LightForce braces. He also serves as an Orthodontic Coach/Mentor for other orthodontists looking to improve their knowledge of digital orthodontics.

In addition to practicing orthodontics, Dr. Walt is a “die-hard” Blue Jays fan and enjoys working out in his spare time.


Dr. Stephanie Grossman pursued her dental degree in sunny South Florida at Nova Southeastern University. She graduated with honours, at the top of her class, and was inducted into the Phi Kappa Phi Honour Society. She then completed her orthodontic training at the University of Detroit Mercy, where she received both a Specialty Certificate in Orthodontics and a Master of Science degree. She is both a diplomate of the American Board of Orthodontics and a Fellow of the Royal College of Dentists of Canada.

Dr. Grossman strives to provide the highest standard of orthodontic care for her patients. She attends numerous hours of continuing education and utilizes the latest advancements in orthodontics. Dr. Grossman is licensed to practice in both the United States and Canada.

Outside of the clinic, Dr. Grossman enjoys spending time with her friends and family and traveling the world. She is a self-proclaimed foodie and loves trying new restaurants!